Superior Range of All Purpose Accessories 
Premium Weber Q Products
Top-Notch Weber 
Quality Weber Had an excellent customer experience with Heat & Grill. I called up in the morning to enquire about the availability of a couple of yeti coolers in the new King Crab Orange colour and spoke to Kerry. She was super helpful and even offered to drop them off. Less than an hour later I had them in my hot little hands! Thanks Heat & Grill for your awesome service.
WWe purchased our dream outdoor kitchen complete with inbuilt Weber and bar fridge from Heat and Grill Richmond in November. We live in Rural New South wales so every thing was done over the phone or via email. We were so lucky to be looked after by Lachlan. He was beyond incredible! His customer service was second to none. From my initial inquiry to purchase and then onto after purchase support with deliveries and shipping. Lachlan managed the whole thing for us. We now have our dream outdoor kitchen all ready to go for Christmas lunch! I couldn't recommend this store and Lachlan's service more.
Kristen O'DwyerObviously a place that prides itself on service. Great selection of products, super helpful. Ripper shop!
Chris CulkinMassive range of Weber stuff, most I've seen in any one shop. Staff friendly and very helpfull.
Frank BognarGreat store, customer service excellent, good products in store.
Steven AndersonI want to say thanks to the crew at Highpoint Heat & Grill for your outstanding customer service. Had been looking at BBQs since November - John was always patient and helpful on each occasion that I attended the store - two weeks ago I ended up purchasing two BBQs from Cameron who delivered both to separate addresses - I can not speak more highly of the staff and their service - I recommend to anyone that if you want a Weber or accessories to go to see them. They have really nice outdoor furnishings as well - Linda
linda summerfield
South Melbourne is an inner suburb in Melbourne, Victoria, Australia, 3Â km south of Melbourne's Central Business District, located within the City of Port Phillip local government area. South Melbourne recorded a population of 11,548 at the 2021 census.
Attended a BBQ course with Lachie at the store, so many great BBQing tips, delicious rubs, an incredibly big and varied menu cooked in front of you on a bank of Webers. Best of all we got to eat all of the food in a relaxed environment (10 guests) with a glass or two of wine. All questions answered and can't wait to try the recipes.
Having purchase a Weber Baby Q here about a year ago I went back when I needed a bigger Weber 4 burner BBQ. I am glad I did as the service here is excellent. Kerry who helped with my purchase was outstanding from start to finish. Firstly, when parking was difficult, she helped me park my car at the rear of the store. Even through Kerry was aware that I had placed the BBQ on hold and therefore likely to purchase it, she spent a lot of time explaining the features of the BBQ and showed me how it should be cleaned, and even took me to an already cleaned BBQ to give me an indication of the cleaning process. She then explained the various cooking options and the best accessories to purchase. Even though I had done a bit of research prior to purchase, Kerry provided me with information that I would not have otherwise known. Finally, when it came to delivery of the unit, Kerry organized for it to be delivered the same afternoon. While there may be other Weber stores in Melbourne, excellent customer service like this is hard to beat.
Attended Cooking class with Lachie and the team - Great night and Mango desert was awesome. Learnt heaps about how much you can cook on a weber. Thank you
Recently attended BBQ course with Lachie and the team at Heat and Grill Richmond. Hugely informative and enjoyable evening to attend, a lot of fun. The food was outstanding, the recipes and cooking methods on the Weber BBQ's were taught really well by Lachie and the team. Highly recommended!
My husband Graeme attended the cooking class with Lachie and was absolutely blown away by the whole experience.Not only are you shown how to cook amazing dishes you get to eat them all as well! Highly recommends and will do another class.
