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Quality Weber Last night we attended a BBQ cooking class with Lachie, by far the best experience. The Staff and food was absolutely amazing. I would HIGHLY recommend
Nakeia ValenzisiI want to say thanks to the crew at Highpoint Heat & Grill for your outstanding customer service. Had been looking at BBQs since November - John was always patient and helpful on each occasion that I attended the store - two weeks ago I ended up purchasing two BBQs from Cameron who delivered both to separate addresses - I can not speak more highly of the staff and their service - I recommend to anyone that if you want a Weber or accessories to go to see them. They have really nice outdoor furnishings as well - Linda
linda summerfieldHaving purchase a Weber Baby Q here about a year ago I went back when I needed a bigger Weber 4 burner BBQ. I am glad I did as the service here is excellent. Kerry who helped with my purchase was outstanding from start to finish. Firstly, when parking was difficult, she helped me park my car at the rear of the store. Even through Kerry was aware that I had placed the BBQ on hold and therefore likely to purchase it, she spent a lot of time explaining the features of the BBQ and showed me how it should be cleaned, and even took me to an already cleaned BBQ to give me an indication of the cleaning process. She then explained the various cooking options and the best accessories to purchase. Even though I had done a bit of research prior to purchase, Kerry provided me with information that I would not have otherwise known. Finally, when it came to delivery of the unit, Kerry organized for it to be delivered the same afternoon. While there may be other Weber stores in Melbourne, excellent customer service like this is hard to beat.
ferneiGreat products and fantastic customer service
Carl FredesWe purchased our dream outdoor kitchen complete with inbuilt Weber and bar fridge from Heat and Grill Richmond in November. We live in Rural New South wales so every thing was done over the phone or via email. We were so lucky to be looked after by Lachlan. He was beyond incredible! His customer service was second to none. From my initial inquiry to purchase and then onto after purchase support with deliveries and shipping. Lachlan managed the whole thing for us. We now have our dream outdoor kitchen all ready to go for Christmas lunch! I couldn't recommend this store and Lachlan's service more.
Kristen O'DwyerGot what we wanted even cheaper than we thought, but really enjoyed the friendly helpful service.
Stewart McKinnon
10°C
4m/s
84%
North Melbourne is an inner-city suburb in Melbourne, Victoria, Australia, 3 km (1.9 mi) north-west of Melbourne's Central Business District, located within the City of Melbourne local government area. North Melbourne recorded a population of 14,953 at the 2021 census.North Melbourne is bounded by the CityLink freeway to the west, Victoria Street to the south, O'Connell and Peel Streets to the east and Flemington Road to the north. Since July 2008 its local government area has been the City of Melbourne, when it took over the administration of parts of Kensington and North Melbourne that were previously under the City of Moonee Valley, resulting in an increase of approximately 4760 residents and almost 3000 workers (2006 Census).Formerly known as Hotham, it was essentially a working class area, with some middle class pockets, and was one of the first towns in Victoria to be granted Municipal status. Today it continues to undergo gentrification, noted for its Victorian architecture, cosmopolitan demographic, commercial and older industrial areas. == History == North Melbourne's first institutions were built in the 1840s, beginning with a cattle yard. At this time the area was not well defined and included Parkville and Royal Park, as well as a part of West Melbourne. In the 1850s a Benevolent Asylum was built between Abbotsford and Curzon Streets, coinciding with the desire to find space to accommodate the growing population from the gold rush. (The Asylum remained a feature of the area until its move to Cheltenham in 1911.) In 1859 the area separated from the City of Melbourne and proclaimed as the municipal Borough of Hotham, after the Governor of Victoria Charles Hotham. Hotham Post Office opened on 20 March 1860. By 1861, Hotham had a population of over 7,000.
If you want to get the best out of your BBQ then attending the cooking class with Lachie and his team is a must. I gained so much from the class and I looking forward to impressing my friends. Honestly, go for it. It is a great night, the food is just so delicious and such a warm, welcoming environment. Thank you Heat and Grill. I am looking forward to coming back to the store
Attended the cooking class a few days ago with my daughter, father's day present that I just got around to. What a great experience and great gift for anyone for any reason. Restaurant quality food, great variety and plenty of it, and not shy on the drinks. Beats going to a restaurant any day. Great cooking tips and time to look around the store and load up on purchases, with a discount. Great staff and very attentive to your food and drink needs. Overall, a great experience. Thank you very much. Andy.
After finding a great deal on a Weber genesis on the Heat and Grill /Richmond website, I was refreshed to talk to someone from the team on the phone, who were extremely helpful and courteous and assisted me with follow up calls to ensure my new grill was sent out to me as efficiently as possible. Thumbs up to you guys, extremely professional service all-round. I will also have to mention that this barbecue is a beast, I christened it last night with one of the best cooked ribeyes I’ve ever had.
I bought a Yeti Tundra 35 from Heat & Grill Richmond Victoria even though I live in Adelaide. They had the best price, shipping and a trouble free lay-by system. Very happy with the service and the cooler is awesome.
These guys are amazing! I had ordered some items online and put my shipping details in, not seeing it was click and collect only. Gave them a ring and sent an email. They were so happy to get this posted to me. Amazing!
