Superior Range of All Purpose Accessories 
Premium Weber Q Products
Top-Notch Weber 
Quality Weber Super helpful and friendly staff!
Helena SandersonI called to see if the BBQ I was after was available and spoke to John who was EXTREMELY friendly and helpful. After our conversation I placed my order online and received my BBQ the very next day. Could not be happier!
Troy SterlingHaving purchase a Weber Baby Q here about a year ago I went back when I needed a bigger Weber 4 burner BBQ. I am glad I did as the service here is excellent. Kerry who helped with my purchase was outstanding from start to finish. Firstly, when parking was difficult, she helped me park my car at the rear of the store. Even through Kerry was aware that I had placed the BBQ on hold and therefore likely to purchase it, she spent a lot of time explaining the features of the BBQ and showed me how it should be cleaned, and even took me to an already cleaned BBQ to give me an indication of the cleaning process. She then explained the various cooking options and the best accessories to purchase. Even though I had done a bit of research prior to purchase, Kerry provided me with information that I would not have otherwise known. Finally, when it came to delivery of the unit, Kerry organized for it to be delivered the same afternoon. While there may be other Weber stores in Melbourne, excellent customer service like this is hard to beat.
ferneiHad an excellent customer experience with Heat & Grill. I called up in the morning to enquire about the availability of a couple of yeti coolers in the new King Crab Orange colour and spoke to Kerry. She was super helpful and even offered to drop them off. Less than an hour later I had them in my hot little hands! Thanks Heat & Grill for your awesome service.
WAttended Cooking class with Lachie and the team - Great night and Mango desert was awesome. Learnt heaps about how much you can cook on a weber. Thank you
Leisa LoganThank you Kerry and Dale for your great service.You were helpful, friendly and went out of your way to assist me.
Mars Slaz
12°C
3m/s
85%
Kensington is an inner-city suburb in Melbourne, Victoria, Australia, 4 km (2.5 mi) north-west of Melbourne's Central Business District, located within the City of Melbourne local government area. Kensington recorded a population of 10,745 at the 2021 census.Kensington is known for its village feel, cafes, and diversity of architecture - including Victorian terraces, cottages, warehouse apartments and new structures in the west of the suburb. The suburb is hilly in sections and contains established tree lined streets. The suburb is bounded by Racecourse Road to the north, Smithfield Road and the Maribyrnong River to the west, Dynon Road to the south, and Moonee Ponds Creek to the east. Kensington was once home to one of Victoria's major abattoirs and livestock saleyards, an army ordnance depot and a number of factories. The stock yards ceased operation in 1984, prompting significant urban renewal in the area now known as Kensington Banks. Kensington was named after Kensington in London. == History == === Settlement === Prior to European invasion and colonisation, the area was settled by Wurundjeri people, who have lived in the area surrounding the Birrarung Valley for up to 40,000 years. They lived predominantly as hunters and gatherers, moving around the present-day City of Melbourne and its surrounds depending on changes in the weather and the availability of food. Neighbouring Flemington was initially settled in 1839 by James Watson, who named the area after Flemington Estate in Scotland, where his father-in-law was a manager.
My first weber purchased got the family q, all my questions were answered staff was so friendly and new what thay are selling and also got some tips now to cook with it and it's been amazing 😊 very happy.
Great staff, very knowledgeable, looked after me and all of my questions. Bought my dream BBQ which was just delivered and installed. Highly recommend.
Fantastic fast friendly service. Very impressive. Thank you
Jake here went out of his way with amazing customer service. Great range and nothing seemed too much trouble I’d definitely shop here again. Quality products at good prices. But customer service really stands out. 10/10
Excellent service and the staff really know their products.
