awesome place everything you need
Customer service second to none! Had such a great experience buying 2 heaters, one bulb came broken upon arrival, they immediately sent another one to us free of charge, no questions asked. Highly recommend!!
Friendly staff, good selection of Weber products. No pushy sales people.
Great products and fantastic customer service
To help me through lockdown 6 I thought I’d treat myself and buy a bbq - not owning one I wasn’t sure exactly what I needed, especially one that would be low maintenance and easy to use daily as living in a small apartment I don’t like cooking steaks/meat inside - I called Heat & Grill Richmond and spoke with Lachlan, who was able to listen to my list of questions and guide me on what to purchase and I’m so glad I called!! I got the Weber Q and I love it. Huge shout out to Lachlan for his help and cooking tips. Thank you!
Good service at a proper Weber store. We went in to look at upgrading our 20 year old Weber Genesis 1000. It was good to get a look at a wide variety of Weber models so the we could choose the most appropriate model for our needs
Flemington is an inner-city suburb in Melbourne, Victoria, Australia, 5 km (3.1 mi) north-west of Melbourne's Central Business District, located within the Cities of Melbourne and Moonee Valley local government areas. Flemington recorded a population of 7,025 at the 2021 census.
Only store you need if you want to buy a Weber. Amazing range. Jake took the time to answer all our questions and offered great tips. Highly recommended.
Definitely recommend to visit when looking for a BBQ. The Weber range us massive! Great shop to learn more information about Weber's. Has so many Weber accessories and also has Weber models that are not available at other retailers! The staff are well knowledged and very friendly.
I called to see if the BBQ I was after was available and spoke to John who was EXTREMELY friendly and helpful. After our conversation I placed my order online and received my BBQ the very next day. Could not be happier!
Really friendly and helpful staff, great customer service
Great products but little to no customer service. Everytime I come in here, the staff in there just want to talk amongst themselves and offer no assistance. Asked me to check in with the QR code at the counter when I had clearly done it at the front door. Probably didn't see me do that as the staff were too busy talking amongst themselves.