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Stihl Battery Blower Visited the store yesterday whilst out in Maribyrnong to look at new Weber's to replace my old one. The store has a great range with friendly staff that answered all my questions. They even went the extra step of calling Richmond to confirm they had stock of the Weber Q I wanted as they where out of stock.
PeterThank you Kerry and Dale for your great service.You were helpful, friendly and went out of your way to assist me.
Mars SlazSuper helpful and friendly staff!
Helena SandersonOnly store you need if you want to buy a Weber. Amazing range. Jake took the time to answer all our questions and offered great tips. Highly recommended.
BrunoHaving purchase a Weber Baby Q here about a year ago I went back when I needed a bigger Weber 4 burner BBQ. I am glad I did as the service here is excellent. Kerry who helped with my purchase was outstanding from start to finish. Firstly, when parking was difficult, she helped me park my car at the rear of the store. Even through Kerry was aware that I had placed the BBQ on hold and therefore likely to purchase it, she spent a lot of time explaining the features of the BBQ and showed me how it should be cleaned, and even took me to an already cleaned BBQ to give me an indication of the cleaning process. She then explained the various cooking options and the best accessories to purchase. Even though I had done a bit of research prior to purchase, Kerry provided me with information that I would not have otherwise known. Finally, when it came to delivery of the unit, Kerry organized for it to be delivered the same afternoon. While there may be other Weber stores in Melbourne, excellent customer service like this is hard to beat.
ferneiCustomer service second to none! Had such a great experience buying 2 heaters, one bulb came broken upon arrival, they immediately sent another one to us free of charge, no questions asked. Highly recommend!!
Emma Hughes
