Stihl Battery Chainsaw 
Stihl Battery Mower
Stihl Battery Whipper Snipper
Stihl Battery Blower Very helpful and friendly
Peter TsilfidisI had an amazing customer service. I placed an order online for a last minute Father's Day present for my husband. Yes.. naughty me! Within minutes of placing my order, I recieved a call from a lovely salesperson Kerry, and she briefed me with instructions of how to use the Weber q. She was so kind and offered to drop it off to me on the same day after hearing that it was for a Father's day gift. It really made our day, and my husband absolutely loves his bbq. Had our first grilled steaks for lunch today! Will certainly be coming back to buy accessories for the weber q from Heat & Grill in Richmond after the lockdown. Thank you! 😀
Joy LFantastic range of BBQ accessories and detailed knowledge of getting the best out of a Weber BBQ.
Roberto TraficanteExcellent service
Elizabeth JollyI want to say thanks to the crew at Highpoint Heat & Grill for your outstanding customer service. Had been looking at BBQs since November - John was always patient and helpful on each occasion that I attended the store - two weeks ago I ended up purchasing two BBQs from Cameron who delivered both to separate addresses - I can not speak more highly of the staff and their service - I recommend to anyone that if you want a Weber or accessories to go to see them. They have really nice outdoor furnishings as well - Linda
linda summerfieldHad an excellent customer experience with Heat & Grill. I called up in the morning to enquire about the availability of a couple of yeti coolers in the new King Crab Orange colour and spoke to Kerry. She was super helpful and even offered to drop them off. Less than an hour later I had them in my hot little hands! Thanks Heat & Grill for your awesome service.
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Balwyn () is a suburb of Melbourne, Victoria, Australia, 10 km east of Melbourne's Central Business District, located within the City of Boroondara local government area. Balwyn recorded a population of 13,495 at the 2021 census.Whitehorse Road runs east–west along the ridgeline through the centre of Balwyn. Balwyn Road runs north–south from Koonung Creek Reserve (adjacent to the Eastern Freeway) to Canterbury Road. The south western part of Balwyn was excised as the city of Deepdene in 2010. Balwyn is one of Victoria's most exclusive and affluent suburbs, regularly ranking in the state's top 10 most expensive suburbs. == History == The formally recognised traditional owners for the area in which Balwyn is located are the Wurundjeri People, who lived on the land for at least 14,000 years. The Wurundjeri People are represented by the Wurundjeri Woi Wurrung Cultural Heritage Aboriginal Corporation.Following the Foundation of Melbourne, Balwyn was part of Henry Elgar's Special Survey of 8 square miles (21 km2) in 1841, which was subdivided into small farms and grazing runs. In the late 1850s Andrew Murray, commercial editor and political writer for The Argus newspaper, bought land on the hill overlooking Canterbury Gardens. He named his house Balwyn from the Gaelic bal and the Saxon wyn, meaning 'the home of the vine'. Balwyn Road and the district were named after it.
If you want to get the best out of your BBQ then attending the cooking class with Lachie and his team is a must. I gained so much from the class and I looking forward to impressing my friends. Honestly, go for it. It is a great night, the food is just so delicious and such a warm, welcoming environment. Thank you Heat and Grill. I am looking forward to coming back to the store
Attended the cooking class a few days ago with my daughter, father's day present that I just got around to. What a great experience and great gift for anyone for any reason. Restaurant quality food, great variety and plenty of it, and not shy on the drinks. Beats going to a restaurant any day. Great cooking tips and time to look around the store and load up on purchases, with a discount. Great staff and very attentive to your food and drink needs. Overall, a great experience. Thank you very much. Andy.
After finding a great deal on a Weber genesis on the Heat and Grill /Richmond website, I was refreshed to talk to someone from the team on the phone, who were extremely helpful and courteous and assisted me with follow up calls to ensure my new grill was sent out to me as efficiently as possible. Thumbs up to you guys, extremely professional service all-round. I will also have to mention that this barbecue is a beast, I christened it last night with one of the best cooked ribeyes I’ve ever had.
I bought a Yeti Tundra 35 from Heat & Grill Richmond Victoria even though I live in Adelaide. They had the best price, shipping and a trouble free lay-by system. Very happy with the service and the cooler is awesome.
These guys are amazing! I had ordered some items online and put my shipping details in, not seeing it was click and collect only. Gave them a ring and sent an email. They were so happy to get this posted to me. Amazing!
