Recently attended BBQ course with Lachie and the team at Heat and Grill Richmond. Hugely informative and enjoyable evening to attend, a lot of fun. The food was outstanding, the recipes and cooking methods on the Weber BBQ's were taught really well by Lachie and the team. Highly recommended!
Obviously a place that prides itself on service. Great selection of products, super helpful. Ripper shop!
I had an amazing customer service. I placed an order online for a last minute Father's Day present for my husband. Yes.. naughty me! Within minutes of placing my order, I recieved a call from a lovely salesperson Kerry, and she briefed me with instructions of how to use the Weber q. She was so kind and offered to drop it off to me on the same day after hearing that it was for a Father's day gift. It really made our day, and my husband absolutely loves his bbq. Had our first grilled steaks for lunch today! Will certainly be coming back to buy accessories for the weber q from Heat & Grill in Richmond after the lockdown. Thank you! 😀
Customer service second to none! Had such a great experience buying 2 heaters, one bulb came broken upon arrival, they immediately sent another one to us free of charge, no questions asked. Highly recommend!!
Great products and fantastic customer service
Experience unparalleled excellence with our high-grade outdoor furniture.
Crafted to withstand diverse Australian weather conditions with ease.
Chic, modern furniture that enhances the aesthetic of any outdoor space.
Furniture designed for low upkeep, offering you more relaxation time.
We stock renowned brands known for their durability and design.
Committed to providing excellent customer service and satisfaction.
Footscray is an inner-city suburb in Melbourne, Victoria, Australia, 5 km (3.1 mi) west of Melbourne's Central Business District, located within the City of Maribyrnong local government area. Footscray recorded a population of 17,131 at the 2021 census.
Only store you need if you want to buy a Weber. Amazing range. Jake took the time to answer all our questions and offered great tips. Highly recommended.
Definitely recommend to visit when looking for a BBQ. The Weber range us massive! Great shop to learn more information about Weber's. Has so many Weber accessories and also has Weber models that are not available at other retailers! The staff are well knowledged and very friendly.
I called to see if the BBQ I was after was available and spoke to John who was EXTREMELY friendly and helpful. After our conversation I placed my order online and received my BBQ the very next day. Could not be happier!
Really friendly and helpful staff, great customer service
Great products but little to no customer service. Everytime I come in here, the staff in there just want to talk amongst themselves and offer no assistance. Asked me to check in with the QR code at the counter when I had clearly done it at the front door. Probably didn't see me do that as the staff were too busy talking amongst themselves.