Outdoor Kitchens
Essendon

Went in to have a look at smokers. Lachlan was very helpful. He was so knowledgeable on how to cook all different kind of things, and which which products to get to get the right flavours. We can't wait to get our new smokefire. Thank you so much for all your help!

Having purchase a Weber Baby Q here about a year ago I went back when I needed a bigger Weber 4 burner BBQ. I am glad I did as the service here is excellent. Kerry who helped with my purchase was outstanding from start to finish. Firstly, when parking was difficult, she helped me park my car at the rear of the store. Even through Kerry was aware that I had placed the BBQ on hold and therefore likely to purchase it, she spent a lot of time explaining the features of the BBQ and showed me how it should be cleaned, and even took me to an already cleaned BBQ to give me an indication of the cleaning process. She then explained the various cooking options and the best accessories to purchase. Even though I had done a bit of research prior to purchase, Kerry provided me with information that I would not have otherwise known. Finally, when it came to delivery of the unit, Kerry organized for it to be delivered the same afternoon. While there may be other Weber stores in Melbourne, excellent customer service like this is hard to beat.

Happy to find this place, went in described my problem and the staff person was able to solve it, sell me the bit and I went home replaced it and it works. So happy customer.