Ooni Karu 12 
Ooni Koda 12
ooni Volt 12
Accessories for Your Ooni Having purchase a Weber Baby Q here about a year ago I went back when I needed a bigger Weber 4 burner BBQ. I am glad I did as the service here is excellent. Kerry who helped with my purchase was outstanding from start to finish. Firstly, when parking was difficult, she helped me park my car at the rear of the store. Even through Kerry was aware that I had placed the BBQ on hold and therefore likely to purchase it, she spent a lot of time explaining the features of the BBQ and showed me how it should be cleaned, and even took me to an already cleaned BBQ to give me an indication of the cleaning process. She then explained the various cooking options and the best accessories to purchase. Even though I had done a bit of research prior to purchase, Kerry provided me with information that I would not have otherwise known. Finally, when it came to delivery of the unit, Kerry organized for it to be delivered the same afternoon. While there may be other Weber stores in Melbourne, excellent customer service like this is hard to beat.
ferneiVisited the store yesterday whilst out in Maribyrnong to look at new Weber's to replace my old one. The store has a great range with friendly staff that answered all my questions. They even went the extra step of calling Richmond to confirm they had stock of the Weber Q I wanted as they where out of stock.
PeterOnly store you need if you want to buy a Weber. Amazing range. Jake took the time to answer all our questions and offered great tips. Highly recommended.
BrunoThis morning I attended the Richmond branch of Heat and Grill. The lady who served me was Kerry. Her professional and helpful service made it an absolute pleasure to complete my purchases there. She had a thorough knowledge of her products. Nothing was too much trouble for her and she was only too willing to assist us where necessary. Well done. We will return again.
James LallySaw an awesome cooking demo on the weekend with the staff cooking pork. Was very impressed I purchased my Genesis BBQ yesterday and the first cook was the best steak I have ever eaten. Thanks to John for his expert knowledge!
Lachlan StrachanAttended the recent cooking class with Lochie and his very capable assistant ( Graeme his Dad). Lochie took us thru the menu and various cooking methods with lots of very useful hints and explanations. Sampling the end result was delicious.Great work Lochie and Graeme
Warwick Mitchell
8°C
4m/s
85%
Altona is a suburb in Melbourne, Victoria, Australia, 13 km (8.1 mi) south-west of Melbourne's Central Business District, located within the City of Hobsons Bay local government area. Altona recorded a population of 11,490 at the 2021 census.Altona is a large suburb consisting of low density residential in the south-eastern half and mixed industry in the north-western half. A feature of the suburb is Altona Beach, which is one of only two swimming beaches in the western suburbs (the other being Williamstown Beach). Altona takes its name from the then-independent German city of Altona which is today a borough of Hamburg. == History == Prior to arrival of Europeans, the Altona area was home to Kurung-Jang-Balluk Aboriginal people, of the Woiwurrung clan. Altona was first permanently settled in 1842, with the construction of The Homestead by Alfred Langhorne. The name 'Altona' first appeared on maps in 1861. It was named by Frederick Taegtow, a German who hailed from Altona, then a town just outside of Hamburg. Taegtow believed that coal was to be found in the area, and in 1881 he formed the Williamstown (Taegtow) Prospecting Company. From 1886, housing in the Altona and Merton Street estates was sold, and by 1901 the Victorian Government owned an explosives reserve in the west of Altona.
My first weber purchased got the family q, all my questions were answered staff was so friendly and new what thay are selling and also got some tips now to cook with it and it's been amazing 😊 very happy.
Great staff, very knowledgeable, looked after me and all of my questions. Bought my dream BBQ which was just delivered and installed. Highly recommend.
Fantastic fast friendly service. Very impressive. Thank you
Jake here went out of his way with amazing customer service. Great range and nothing seemed too much trouble I’d definitely shop here again. Quality products at good prices. But customer service really stands out. 10/10
Excellent service and the staff really know their products.
