Shelta Cantilever Umbrellas 
Centrepost Umbrellas
Range of Colours and Sizes
Accessories & Bases I had never heard of Heat & Grill until my recent purchase. I was searching online for Yeti cups, and Heat & Grill had the best prices of any other retailer, both in store and online. Not only did Heat & Grill have the best price, but they had many colours and styles of cups and accessories that were not available anywhere else, including the Yeti website. I was initially surprised that they didn't offer free shipping for orders over a certain amount, and instead they charge a $10 flat shipping fee. I soon learned why this is the case; they don't use Australia Post as their delivery partner. Best decision ever, and the $10 delivery fee is totally worth it, in my opinion. I submitted my order on a Wednesday afternoon and it arrived at my door less than two days later, on Friday morning. Granted, both Heat & Grill and I are located in Melbourne, but I've had standard Australia Post deliveries take in excess of 10 days within Melbourne. The cups arrived in perfect condition. They were well-packed and wrapped in bubble wrap, inside a sturdy box. I also made a phone enquiry to the Richmond store, and the staff were very friendly and helpful. The manager explained further about the $10 flat delivery fee. Apparently, it doesn't even fully cover their shipping expenditure. They choose to use couriers because they provide a faster and more reliable service. In this day and age, it is quite a pleasant surprise to encounter this level of customer service and care for customers by a retailer. I'm very impressed, and I highly recommend Heat & Grill.
NobodyAttended a BBQ course with Lachie at the store, so many great BBQing tips, delicious rubs, an incredibly big and varied menu cooked in front of you on a bank of Webers. Best of all we got to eat all of the food in a relaxed environment (10 guests) with a glass or two of wine. All questions answered and can't wait to try the recipes.
Nick MescherI had an amazing customer service. I placed an order online for a last minute Father's Day present for my husband. Yes.. naughty me! Within minutes of placing my order, I recieved a call from a lovely salesperson Kerry, and she briefed me with instructions of how to use the Weber q. She was so kind and offered to drop it off to me on the same day after hearing that it was for a Father's day gift. It really made our day, and my husband absolutely loves his bbq. Had our first grilled steaks for lunch today! Will certainly be coming back to buy accessories for the weber q from Heat & Grill in Richmond after the lockdown. Thank you! 😀
Joy LOnly store you need if you want to buy a Weber. Amazing range. Jake took the time to answer all our questions and offered great tips. Highly recommended.
BrunoThis morning I attended the Richmond branch of Heat and Grill. The lady who served me was Kerry. Her professional and helpful service made it an absolute pleasure to complete my purchases there. She had a thorough knowledge of her products. Nothing was too much trouble for her and she was only too willing to assist us where necessary. Well done. We will return again.
James LallyTo help me through lockdown 6 I thought I’d treat myself and buy a bbq - not owning one I wasn’t sure exactly what I needed, especially one that would be low maintenance and easy to use daily as living in a small apartment I don’t like cooking steaks/meat inside - I called Heat & Grill Richmond and spoke with Lachlan, who was able to listen to my list of questions and guide me on what to purchase and I’m so glad I called!! I got the Weber Q and I love it. Huge shout out to Lachlan for his help and cooking tips. Thank you!
Matthew Clooney
14°C
6m/s
80%
East Melbourne is an inner-city suburb in Melbourne, Victoria, Australia, 2 km (1.2 mi) east of Melbourne's Central Business District, located within the City of Melbourne local government area. East Melbourne recorded a population of 4,896 at the 2021 census.East Melbourne is a small area of inner Melbourne, located between Richmond and the Central Business District. Broadly, it is bounded by Spring Street, Victoria Parade, Punt Road/Hoddle Street and Brunton Avenue. One of Melbourne's earliest suburbs, East Melbourne has long been home to many significant government, health and religious institutions, including the Parliament of Victoria and offices of the Victoria State Government in the Parliamentary and Cathedral precincts, which are located on a gentle hill at the edge of the Melbourne's Hoddle Grid, known as Eastern Hill. The world-famous Melbourne Cricket Ground (MCG) is located in Yarra Park, in the East Melbourne locality of Jolimont. East Melbourne has been affluent since its first establishment and contains some of the oldest Victorian homes and terrace houses and parks and gardens in Melbourne. == Geography == The Parliamentary and Cathedral precincts are located on a gentle hill, known as Eastern Hill. Jolimont railway station is at the top of a ridge, which extends towards Bridge Road in Richmond, from which Jolimont slopes downwards towards the Yarra River and the residential section to the north slopes gradually towards the flatter areas of Fitzroy and Collingwood to the north and Richmond to the south. == History == East Melbourne was one of Melbourne's earliest suburbs. It was first planned in 1837 by surveyor Robert Hoddle, but was not actually settled until 1840, some time after neighbouring Fitzroy and Collingwood.
If you want to get the best out of your BBQ then attending the cooking class with Lachie and his team is a must. I gained so much from the class and I looking forward to impressing my friends. Honestly, go for it. It is a great night, the food is just so delicious and such a warm, welcoming environment. Thank you Heat and Grill. I am looking forward to coming back to the store
Attended the cooking class a few days ago with my daughter, father's day present that I just got around to. What a great experience and great gift for anyone for any reason. Restaurant quality food, great variety and plenty of it, and not shy on the drinks. Beats going to a restaurant any day. Great cooking tips and time to look around the store and load up on purchases, with a discount. Great staff and very attentive to your food and drink needs. Overall, a great experience. Thank you very much. Andy.
After finding a great deal on a Weber genesis on the Heat and Grill /Richmond website, I was refreshed to talk to someone from the team on the phone, who were extremely helpful and courteous and assisted me with follow up calls to ensure my new grill was sent out to me as efficiently as possible. Thumbs up to you guys, extremely professional service all-round. I will also have to mention that this barbecue is a beast, I christened it last night with one of the best cooked ribeyes I’ve ever had.
I bought a Yeti Tundra 35 from Heat & Grill Richmond Victoria even though I live in Adelaide. They had the best price, shipping and a trouble free lay-by system. Very happy with the service and the cooler is awesome.
These guys are amazing! I had ordered some items online and put my shipping details in, not seeing it was click and collect only. Gave them a ring and sent an email. They were so happy to get this posted to me. Amazing!
