Superior Range of All Purpose Accessories 
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Quality Weber Dale was a legend. He helped us choose the right BBQ and accessories. Great customer service.
AndrewSuper helpful and friendly staff!
Helena SandersonRecently attended BBQ course with Lachie and the team at Heat and Grill Richmond. Hugely informative and enjoyable evening to attend, a lot of fun. The food was outstanding, the recipes and cooking methods on the Weber BBQ's were taught really well by Lachie and the team. Highly recommended!
Peter BillimoriaGreat shop to buy barbecue items.
J. LoHad an excellent customer experience with Heat & Grill. I called up in the morning to enquire about the availability of a couple of yeti coolers in the new King Crab Orange colour and spoke to Kerry. She was super helpful and even offered to drop them off. Less than an hour later I had them in my hot little hands! Thanks Heat & Grill for your awesome service.
WI had never heard of Heat & Grill until my recent purchase. I was searching online for Yeti cups, and Heat & Grill had the best prices of any other retailer, both in store and online. Not only did Heat & Grill have the best price, but they had many colours and styles of cups and accessories that were not available anywhere else, including the Yeti website. I was initially surprised that they didn't offer free shipping for orders over a certain amount, and instead they charge a $10 flat shipping fee. I soon learned why this is the case; they don't use Australia Post as their delivery partner. Best decision ever, and the $10 delivery fee is totally worth it, in my opinion. I submitted my order on a Wednesday afternoon and it arrived at my door less than two days later, on Friday morning. Granted, both Heat & Grill and I are located in Melbourne, but I've had standard Australia Post deliveries take in excess of 10 days within Melbourne. The cups arrived in perfect condition. They were well-packed and wrapped in bubble wrap, inside a sturdy box. I also made a phone enquiry to the Richmond store, and the staff were very friendly and helpful. The manager explained further about the $10 flat delivery fee. Apparently, it doesn't even fully cover their shipping expenditure. They choose to use couriers because they provide a faster and more reliable service. In this day and age, it is quite a pleasant surprise to encounter this level of customer service and care for customers by a retailer. I'm very impressed, and I highly recommend Heat & Grill.
Nobody
17°C
3m/s
58%
Fitzroy North is an inner-city suburb in Melbourne, Victoria, Australia, 4 km (2.5 mi) north-east of Melbourne's Central Business District, located within the Cities of Merri-bek and Yarra local government areas. Fitzroy North recorded a population of 12,781 at the 2021 census.Also referred to as North Fitzroy in reference to its southern neighbour, Fitzroy North has a distinct character, noted for its prevalence of wide streets, intact Victorian and Edwardian era terraced housing and for the Edinburgh Gardens, a large inner-city park formerly home to the Fitzroy Football Club. Fitzroy North is adjacent to, and shares a postcode and neighbourhood character with Clifton Hill, both being government subdivisions set on elevated ground and to the same layout by Clement Hodgkinson in the 1870s, and distinct from the earlier narrow and more crowded private subdivisions in the lower lying areas of Fitzroy and Collingwood to the south. == History == Edinburgh Gardens is created from a grant of land in March 1862 Fitzroy North Post Office opened on 2 February 1874. Fitzroy North Primary School opened in 1875. On 9 August 1987 the Hoddle Street massacre occurred in Fitzroy North and adjacent Clifton Hill. == Today == Housing stock includes many fine one and two storey terraces, many dating to the late Victorian period and including characteristic ironwork, verandahs, and stone embellishments. This is one of Melbourne's finest and most expensive inner-city locations. John McMahon, twice elected Mayor of Fitzroy built, firstly in 1886, two townhouses at 53/55 Alfred Crescent, and then in 1890 a large and impressive mansion which he called "Avonmore" at 75 Alfred Crescent. Both were designed by Olaf Nicholson, the architect.
If you want to get the best out of your BBQ then attending the cooking class with Lachie and his team is a must. I gained so much from the class and I looking forward to impressing my friends. Honestly, go for it. It is a great night, the food is just so delicious and such a warm, welcoming environment. Thank you Heat and Grill. I am looking forward to coming back to the store
Attended the cooking class a few days ago with my daughter, father's day present that I just got around to. What a great experience and great gift for anyone for any reason. Restaurant quality food, great variety and plenty of it, and not shy on the drinks. Beats going to a restaurant any day. Great cooking tips and time to look around the store and load up on purchases, with a discount. Great staff and very attentive to your food and drink needs. Overall, a great experience. Thank you very much. Andy.
After finding a great deal on a Weber genesis on the Heat and Grill /Richmond website, I was refreshed to talk to someone from the team on the phone, who were extremely helpful and courteous and assisted me with follow up calls to ensure my new grill was sent out to me as efficiently as possible. Thumbs up to you guys, extremely professional service all-round. I will also have to mention that this barbecue is a beast, I christened it last night with one of the best cooked ribeyes I’ve ever had.
I bought a Yeti Tundra 35 from Heat & Grill Richmond Victoria even though I live in Adelaide. They had the best price, shipping and a trouble free lay-by system. Very happy with the service and the cooler is awesome.
These guys are amazing! I had ordered some items online and put my shipping details in, not seeing it was click and collect only. Gave them a ring and sent an email. They were so happy to get this posted to me. Amazing!
