Superior Range of All Purpose Accessories 
Premium Weber Q Products
Top-Notch Weber 
Quality Weber I want to say thanks to the crew at Highpoint Heat & Grill for your outstanding customer service. Had been looking at BBQs since November - John was always patient and helpful on each occasion that I attended the store - two weeks ago I ended up purchasing two BBQs from Cameron who delivered both to separate addresses - I can not speak more highly of the staff and their service - I recommend to anyone that if you want a Weber or accessories to go to see them. They have really nice outdoor furnishings as well - Linda
linda summerfieldI had an amazing customer service. I placed an order online for a last minute Father's Day present for my husband. Yes.. naughty me! Within minutes of placing my order, I recieved a call from a lovely salesperson Kerry, and she briefed me with instructions of how to use the Weber q. She was so kind and offered to drop it off to me on the same day after hearing that it was for a Father's day gift. It really made our day, and my husband absolutely loves his bbq. Had our first grilled steaks for lunch today! Will certainly be coming back to buy accessories for the weber q from Heat & Grill in Richmond after the lockdown. Thank you! 😀
Joy LTop guys, super helpful and knowledgeable about all Weber products, helped to arrange next day delivery couldn't have had better service, credit to the team, keep up the fantastic work
KapVery helpful and friendly
Peter TsilfidisI had never heard of Heat & Grill until my recent purchase. I was searching online for Yeti cups, and Heat & Grill had the best prices of any other retailer, both in store and online. Not only did Heat & Grill have the best price, but they had many colours and styles of cups and accessories that were not available anywhere else, including the Yeti website. I was initially surprised that they didn't offer free shipping for orders over a certain amount, and instead they charge a $10 flat shipping fee. I soon learned why this is the case; they don't use Australia Post as their delivery partner. Best decision ever, and the $10 delivery fee is totally worth it, in my opinion. I submitted my order on a Wednesday afternoon and it arrived at my door less than two days later, on Friday morning. Granted, both Heat & Grill and I are located in Melbourne, but I've had standard Australia Post deliveries take in excess of 10 days within Melbourne. The cups arrived in perfect condition. They were well-packed and wrapped in bubble wrap, inside a sturdy box. I also made a phone enquiry to the Richmond store, and the staff were very friendly and helpful. The manager explained further about the $10 flat delivery fee. Apparently, it doesn't even fully cover their shipping expenditure. They choose to use couriers because they provide a faster and more reliable service. In this day and age, it is quite a pleasant surprise to encounter this level of customer service and care for customers by a retailer. I'm very impressed, and I highly recommend Heat & Grill.
NobodyAs an online buyer, every delivery has been superfast. Highly recommend buying from here.
Andrew Willard
17°C
3m/s
58%
Docklands, also known as Melbourne Docklands, is an inner-city suburb in Melbourne, Victoria, Australia, 2 km (1.2 mi) west of Melbourne's Central Business District, located within the City of Melbourne local government area. Docklands recorded a population of 15,495 at the 2021 census. Primarily a waterfront area centred on the banks of the Yarra River, it is bounded by Wurundjeri Way and the Charles Grimes Bridge to the east, CityLink to the west and Lorimer Street across the Yarra to the south. The site of modern-day Docklands was originally swamp land that in the 1880s became a bustling dock area as part of the Port of Melbourne, with an extensive network of wharfs, heavy rail infrastructure and light industry. Following the containerisation of shipping traffic, Docklands fell into disuse and by the 1990s was virtually abandoned, making it the focal point of Melbourne's underground rave scene. The construction of Docklands Stadium in the late 1990s attracted developer interest in the area, and urban renewal began in earnest in 2000 with several independent privately developed areas overseen by VicUrban, an agency of the Victorian Government. Docklands subsequently experienced an apartment boom and became a sought-after business address, attracting the national headquarters of, among others, the National Australia Bank, ANZ, Myer, Medibank, and the Bureau of Meteorology, as well as the regional headquarters for Ericsson, Bendigo Bank and television networks Channel Nine and Seven Network Broadcast Centre. Known for its striking contemporary architecture, the suburb is home to a number of heritage buildings that have been retained for adaptive reuse, and is also the site of landmarks such as the aforementioned Docklands Stadium, Southern Cross Station and the Melbourne Star Observation wheel. Although still incomplete, Docklands' developer-centric planning has split public opinion with some lamenting its lack of green open space, pedestrian activity, transport links and culture. == History == === Early history === Before the foundation of Melbourne, Docklands was a wetlands area consisting of a large salt lake and a giant swamp (known as West Melbourne Swamp) at the mouth of the Moonee Ponds Creek.
If you want to get the best out of your BBQ then attending the cooking class with Lachie and his team is a must. I gained so much from the class and I looking forward to impressing my friends. Honestly, go for it. It is a great night, the food is just so delicious and such a warm, welcoming environment. Thank you Heat and Grill. I am looking forward to coming back to the store
Attended the cooking class a few days ago with my daughter, father's day present that I just got around to. What a great experience and great gift for anyone for any reason. Restaurant quality food, great variety and plenty of it, and not shy on the drinks. Beats going to a restaurant any day. Great cooking tips and time to look around the store and load up on purchases, with a discount. Great staff and very attentive to your food and drink needs. Overall, a great experience. Thank you very much. Andy.
After finding a great deal on a Weber genesis on the Heat and Grill /Richmond website, I was refreshed to talk to someone from the team on the phone, who were extremely helpful and courteous and assisted me with follow up calls to ensure my new grill was sent out to me as efficiently as possible. Thumbs up to you guys, extremely professional service all-round. I will also have to mention that this barbecue is a beast, I christened it last night with one of the best cooked ribeyes I’ve ever had.
I bought a Yeti Tundra 35 from Heat & Grill Richmond Victoria even though I live in Adelaide. They had the best price, shipping and a trouble free lay-by system. Very happy with the service and the cooler is awesome.
These guys are amazing! I had ordered some items online and put my shipping details in, not seeing it was click and collect only. Gave them a ring and sent an email. They were so happy to get this posted to me. Amazing!
