Superior Range of All Purpose Accessories 
Premium Weber Q Products
Top-Notch Weber 
Quality Weber Having purchase a Weber Baby Q here about a year ago I went back when I needed a bigger Weber 4 burner BBQ. I am glad I did as the service here is excellent. Kerry who helped with my purchase was outstanding from start to finish. Firstly, when parking was difficult, she helped me park my car at the rear of the store. Even through Kerry was aware that I had placed the BBQ on hold and therefore likely to purchase it, she spent a lot of time explaining the features of the BBQ and showed me how it should be cleaned, and even took me to an already cleaned BBQ to give me an indication of the cleaning process. She then explained the various cooking options and the best accessories to purchase. Even though I had done a bit of research prior to purchase, Kerry provided me with information that I would not have otherwise known. Finally, when it came to delivery of the unit, Kerry organized for it to be delivered the same afternoon. While there may be other Weber stores in Melbourne, excellent customer service like this is hard to beat.
ferneiFriendly staff, good selection of Weber products. No pushy sales people.
Peter SowinskiDefinitely recommend to visit when looking for a BBQ. The Weber range us massive! Great shop to learn more information about Weber's. Has so many Weber accessories and also has Weber models that are not available at other retailers! The staff are well knowledged and very friendly.
Lyn PhamAttended the recent cooking class with Lochie and his very capable assistant ( Graeme his Dad). Lochie took us thru the menu and various cooking methods with lots of very useful hints and explanations. Sampling the end result was delicious.Great work Lochie and Graeme
Warwick MitchellGreat service with knowledgeable staff.
Shannon StopherObviously a place that prides itself on service. Great selection of products, super helpful. Ripper shop!
Chris Culkin
11°C
3m/s
92%
Melbourne ( () MEL-bərn) is the capital and most populous city of the Australian state of Victoria, and the second most populous city in Australia and Oceania. Its name refers to an urban agglomeration of 9,993 km2 (3,858 sq mi), comprising a metropolitan area with 31 municipalities, and is also the common name for its city centre. The city occupies much of the coastline of Port Phillip bay and spreads into the hinterlands towards the Dandenong and Macedon ranges, Mornington Peninsula and Yarra Valley. It has a population of 5 million (19% of the population of Australia), and its inhabitants are referred to as "Melburnians".
If you want to get the best out of your BBQ then attending the cooking class with Lachie and his team is a must. I gained so much from the class and I looking forward to impressing my friends. Honestly, go for it. It is a great night, the food is just so delicious and such a warm, welcoming environment. Thank you Heat and Grill. I am looking forward to coming back to the store
Attended the cooking class a few days ago with my daughter, father's day present that I just got around to. What a great experience and great gift for anyone for any reason. Restaurant quality food, great variety and plenty of it, and not shy on the drinks. Beats going to a restaurant any day. Great cooking tips and time to look around the store and load up on purchases, with a discount. Great staff and very attentive to your food and drink needs. Overall, a great experience. Thank you very much. Andy.
After finding a great deal on a Weber genesis on the Heat and Grill /Richmond website, I was refreshed to talk to someone from the team on the phone, who were extremely helpful and courteous and assisted me with follow up calls to ensure my new grill was sent out to me as efficiently as possible. Thumbs up to you guys, extremely professional service all-round. I will also have to mention that this barbecue is a beast, I christened it last night with one of the best cooked ribeyes I’ve ever had.
I bought a Yeti Tundra 35 from Heat & Grill Richmond Victoria even though I live in Adelaide. They had the best price, shipping and a trouble free lay-by system. Very happy with the service and the cooler is awesome.
These guys are amazing! I had ordered some items online and put my shipping details in, not seeing it was click and collect only. Gave them a ring and sent an email. They were so happy to get this posted to me. Amazing!
