Superior Range of All Purpose Accessories 
Premium Weber Q Products
Top-Notch Weber 
Quality Weber Fantastic range of BBQ accessories and detailed knowledge of getting the best out of a Weber BBQ.
Roberto TraficanteI called to see if the BBQ I was after was available and spoke to John who was EXTREMELY friendly and helpful. After our conversation I placed my order online and received my BBQ the very next day. Could not be happier!
Troy SterlingI had never heard of Heat & Grill until my recent purchase. I was searching online for Yeti cups, and Heat & Grill had the best prices of any other retailer, both in store and online. Not only did Heat & Grill have the best price, but they had many colours and styles of cups and accessories that were not available anywhere else, including the Yeti website. I was initially surprised that they didn't offer free shipping for orders over a certain amount, and instead they charge a $10 flat shipping fee. I soon learned why this is the case; they don't use Australia Post as their delivery partner. Best decision ever, and the $10 delivery fee is totally worth it, in my opinion. I submitted my order on a Wednesday afternoon and it arrived at my door less than two days later, on Friday morning. Granted, both Heat & Grill and I are located in Melbourne, but I've had standard Australia Post deliveries take in excess of 10 days within Melbourne. The cups arrived in perfect condition. They were well-packed and wrapped in bubble wrap, inside a sturdy box. I also made a phone enquiry to the Richmond store, and the staff were very friendly and helpful. The manager explained further about the $10 flat delivery fee. Apparently, it doesn't even fully cover their shipping expenditure. They choose to use couriers because they provide a faster and more reliable service. In this day and age, it is quite a pleasant surprise to encounter this level of customer service and care for customers by a retailer. I'm very impressed, and I highly recommend Heat & Grill.
NobodyAs an online buyer, every delivery has been superfast. Highly recommend buying from here.
Andrew WillardDale was a legend. He helped us choose the right BBQ and accessories. Great customer service.
AndrewTo help me through lockdown 6 I thought I’d treat myself and buy a bbq - not owning one I wasn’t sure exactly what I needed, especially one that would be low maintenance and easy to use daily as living in a small apartment I don’t like cooking steaks/meat inside - I called Heat & Grill Richmond and spoke with Lachlan, who was able to listen to my list of questions and guide me on what to purchase and I’m so glad I called!! I got the Weber Q and I love it. Huge shout out to Lachlan for his help and cooking tips. Thank you!
Matthew Clooney
15°C
2m/s
79%
Fitzroy is an inner-city suburb in Melbourne, Victoria, Australia, 3 km (1.9 mi) north-east of Melbourne's Central Business District, located within the City of Yarra local government area. Fitzroy recorded a population of 10,431 at the 2021 census.Planned as Melbourne's first suburb in 1839, it later became one of the city's first areas to gain municipal status, in 1858. It occupies Melbourne's smallest and most densely populated area outside the CBD, just 100 ha. Fitzroy is known as a cultural hub, particularly for its live music scene and street art, and is the main home of the Melbourne Fringe Festival. Its commercial heart is Brunswick Street, one of Melbourne's major retail, culinary, and nightlife strips. Long associated with the working class, Fitzroy has undergone waves of urban renewal and gentrification since the 1980s and today is home to a wide variety of socio-economic groups, featuring both some of the most expensive rents in Melbourne and one of its largest public housing complexes, Atherton Gardens. Its built environment is diverse and features some of the finest examples of Victorian era architecture in Melbourne. Much of the suburb is a historic preservation precinct, with many individual buildings and streetscapes covered by Heritage Overlays. The most recent changes to Fitzroy are mandated by the Melbourne 2030 Metropolitan Strategy, in which both Brunswick Street and nearby Smith Street are designated for redevelopment as Activity centres. The suburb was named after Sir Charles Augustus FitzRoy, the Governor of New South Wales from 1846 to 1855.
If you want to get the best out of your BBQ then attending the cooking class with Lachie and his team is a must. I gained so much from the class and I looking forward to impressing my friends. Honestly, go for it. It is a great night, the food is just so delicious and such a warm, welcoming environment. Thank you Heat and Grill. I am looking forward to coming back to the store
Attended the cooking class a few days ago with my daughter, father's day present that I just got around to. What a great experience and great gift for anyone for any reason. Restaurant quality food, great variety and plenty of it, and not shy on the drinks. Beats going to a restaurant any day. Great cooking tips and time to look around the store and load up on purchases, with a discount. Great staff and very attentive to your food and drink needs. Overall, a great experience. Thank you very much. Andy.
After finding a great deal on a Weber genesis on the Heat and Grill /Richmond website, I was refreshed to talk to someone from the team on the phone, who were extremely helpful and courteous and assisted me with follow up calls to ensure my new grill was sent out to me as efficiently as possible. Thumbs up to you guys, extremely professional service all-round. I will also have to mention that this barbecue is a beast, I christened it last night with one of the best cooked ribeyes I’ve ever had.
I bought a Yeti Tundra 35 from Heat & Grill Richmond Victoria even though I live in Adelaide. They had the best price, shipping and a trouble free lay-by system. Very happy with the service and the cooler is awesome.
These guys are amazing! I had ordered some items online and put my shipping details in, not seeing it was click and collect only. Gave them a ring and sent an email. They were so happy to get this posted to me. Amazing!
